Refund Policy

1. Refund Eligibility

• Refunds are subject to the service provider’s policy; customers should review the terms before requesting a refund.
• Payments for fully completed services are non-refundable.
• If eligible for a refund, the amount will be returned to the original payment method used.

2. Subscription Refunds

• Paid subscription fees are non-refundable after the subscription period has started.
• Service providers can cancel their subscriptions, but they will not be eligible for refunds.

3. Booking Refunds

• If a booking is canceled within the allowed period, the customer may be eligible for a full or partial refund based on the provider's policy.
• A cancellation fee may apply and be deducted from the refunded amount.

4. Automatic Refunds

• If an order is canceled by the service provider due to unavailability, payments will be refunded automatically.
• Refund processing may take up to 7 business days, depending on the payment provider’s policy.

5. How to Request a Refund

• Customers can request a refund via the app or by directly contacting the service provider.
• Requests will be reviewed within a specified period, and customers will be notified of the decision via email or in-app notifications.

6. Changes to the Refund Policy

We may update the refund policy periodically, and users will be notified of any significant changes.